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This installer will download and install only the components your system needs to be up to date. Note: An internet connection is required. If your system is not running Windows 7 or 10, or for drivers/software for other AMD products such as AMD embedded graphics, chipsets.

If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
Make sure that your device is turned on.
If you see a Trust this Computer alert, unlock your device and tap Trust.
Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
Restart your computer.
Restart your device:
Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.

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* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

If you use a Mac

Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
From the list on the left, select USB.
If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

Disconnect your device from your computer.
Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
Click and hold (or right-click) the Start button, then choose Device Manager.
Locate and expand the Portable Devices section.
Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
Select 'Search automatically for updated driver software.'
After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
Open iTunes.

If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

Disconnect your device from your computer.
Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
Press the Windows and R key on your keyboard to open the Run command.
In the Run window, enter:
%ProgramFiles%Common FilesAppleMobile Device SupportDrivers
Click OK.
Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
Disconnect your device from your computer, then restart your computer.
Reconnect your device and open iTunes.

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

Press the Windows and R key on your keyboard to open the Run command.
In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
Locate and expand the Universal Serial Bus controllers section.
Look for the Apple Mobile Device USB driver.

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

Connect your device to your computer with a different USB cable.
Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

Restart the Apple Mobile Device Service.
Check for and resolve issues with third-party security software, then restart your computer.
Try to install the usbaapl64.inf or usbaapl.inf file again.

Dec 21, 2020 • Filed to: Windows Computer Solutions • Proven solutions

'My Windows 10 PC is showing a blank screen after login. What is the reason behind such an unforeseen issue with the screen? Can I fix it?

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It is not a new fact that your computer would cause some sort of problem which could be related to both its hardware and software. Among the most recurring issues is the computer showing a black screen, no matter which brand of PC or laptop you are using.

In this article, we will discuss why such an issue occurs so regularly and how to fix them with minimal or no loss of data. Other than that, we will also show you how to recover your content, if data loss ever occurs.

Part 1: Why is My Laptop Screen Blank?

There could be any number of reasons behind the sudden occurrence of the blank screen on your laptop. As discussed in the previous section, the problem could both be with the software and hardware.

Not only that, but the lack of compatibility with a recently installed program could also be the culprit behind that. It could also be related to the driver handling the graphics of the laptop. It is wise to check the graphics adapter of the laptop screen immediately to get to the bottom of the issue and solve it.

Part 2: How Do You Fix a Computer when the Screen is Blank?

If you fee that the graphics adapter of the laptop screen is working fine and there is something wrong with the OS, then the best thing you could do is try the list of solutions stated below to fix the blank screen problem:

Test your Power Supply;
Perform a Hard Reset;
Test your Monitor by connecting an External Monitor;
Recover BIOS using a Keypress Combination;
Reseat the Memory Modules.

1. Test your Power Supply:

Most of the time, the blank screen problem with your laptop occurs due to the sudden inability of the laptop's charger to supply power to it. We recommend checking whether your laptop's power supply is working or not. If the charger of the laptop is giving power, then the issue is not with the power supply, and you should jump on to the next solution.

2. Perform a Hard Reset:

If the laptop is still showing a blank screen, then you would have to perform a hard reset on the machine to see it working again. The hard reset procedure will clear every bit of information from your laptop's memory without erasing any hard drive storage. It is important to disconnect every external device connected to the computer. Here is the method to perform a hard reset on the computer:

Shutdown your laptop and remove its battery from the compartment;
Press the power button for no less than 15 seconds to drain all the residual power left behind by the battery in the laptop;
Connect the battery back into the compartment and start your computer again by pressing the power button.

3. Test your Monitor by connecting an External Monitor:

Every laptop comes with ports such as the HDMI port to allow you to use the computer on a separate and bigger screen to work. If you are still not sure whether there's something wrong about your laptop's graphic adapter, then the easy way to check it by connecting an external monitor with the computer. If that doesn't work, then check out the next solution. But if this solution work, then you should consult a technician to fix the fault with the screen's hardware

4. Recover BIOS using a Keypress Combination:

If your laptop is showing a blank screen, but the hard drive seems to be functional, then you could fix the blank screen issue by recovering the BIOS using the keypress combination. It is the method of recovering the last working version of the laptop's BIOS. Here is the process:

Please switch off the laptop and connect it with a charger or a power adapter;
Press and hold the 'Windows + B' key simultaneously. While doing that hold and release the 'Power' button for a second, along with the other keys;
You will instantly hear a beep sound, and after 40 seconds, the BIOS will start to update, and you will be using the laptop's screen in no time.

5. Reset the Memory Modules:

The only thing left to do after that is reseating the RAW or the memory module of the laptop. Here is the method:

Disconnect the charger from the computer and remove the battery from the compartment;
Remove the back case of the laptop and locate the RAM slots;
Remove all the memory modules and connect them again after a minute.
Connect the battery and the power adapter with the computer again and start it. You will be able to see the screen again.

Also, you may want to know how to fix unbootable Windows 7 caused by a black screen.

Part 3: How to Recover Lost Data from a Blank Screen Laptop:

If you lose any data stored inside the laptop after performing the solutions mentioned above or under any other situation, then that data is easily recoverable, thanks to the high-efficiency recovery rate of the Recoverit Data Recovery tool for Windows. Check out some valuable features of the tool before learning the method to perform quick data recovery:

Recoverit Data Recovery - The Best File Recovery Software

It is available in both Windows and macOS;
It can retrieve files in 1000+ file formats in every support system;
No matter if the screen is blank or the computer has crashed altogether, you can still recover data from the laptop with Recoverit.

It only requires three simple steps to perform the data recovery, which are listed below:

Step 1. Select a Location:

After installing Reoverit on your computer, run the application on the laptop. Once you see the interface, select the disk or folder from which you wish to recover lost content and click the start button to initiate the scanning process.

Step 2. Scan the Location:

The scan will start immediately. You will have to only wait for a few minutes before Recoverit scans through gigabytes of storage space to find erased data. It will notify you as soon as the scan completes its job.

Step 3. Preview and Recover Files:

You can verify the files through Recoverit's preview feature. Select the data you intend to retrieve and press the 'Recover' button to finish the recovery process.

Conclusion:

There is no direct solution to fix hardware failure other than consulting with a related technician. However, if the problem is with the software, OS, or the BIOS, that could cause the blank screen to occur, then the issue could be quickly solved with any of the five techniques that we had mentioned in the article.

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